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Important Facts About The People Process System In Business

By Terry Mac


Laboratory billing within the medical processing market is one of the most intricate areas. The reason is that every year, laboratory billing gets a lot more complex as a consequence of ongoing changes within the field which includes payer practices, predicted challenges connected with Accountable Care Organizations (ACO) along with increasing compliance demands. Along with the continuous aging population and enhanced diagnostic testing, laboratory billing faces improving billing volumes as well and thus, the load of billing information from time to time. The way labs cope with this usually is simply by getting billing representatives but in the end increases expenses along with the transforming landscape from the past solutions. Furthermore, while not all representatives could be good, there will still be inaccuracies seen within the billing practices resulting in less improvement on billing and receivable performance and highly influencing the so-called people process.

Ideal automation is the key in improving this not only through Laboratory Information Management Systems (LIMS) only but also with the aid of adaptive case management solutions incorporated with LIMS and billing systems to finally minimize charges, boost medical billing accuracy with the retained automation, boost cash collections and ensure compliance all throughout. Because of adaptive case management, this automates and maximizes the people process that is associated with unpredictable, repeatable back-office work handled in medical billing.

Another great solution is through integration with SharePoint. While SharePoint helps in business management and gives customers and partners the flexible and scalable framework in putting together production case management solutions, this can also happen in establishing the techniques in medical laboratories. The integrated capture and storage feature in particular enables to take advantage of the SharePoint foundation at no extra charge while still giving documents their practical capabilities. Consequently, this delivers cost-effective and lean framework for the best return of investment yet the lowest TCO for any workflow or business process management solution.

An example of a workflow that combines with SharePoint for people process solutions together with LIMS is e5 Workflow. According to studies, this is one of those that have been applied by the Regional Medical Laboratory, a pathology laboratory in the Oklahoma City United States. It's been said that with SharePoint medical billing solutions and adaptive case management, productivity improvement has grown by 50% along with SLA consent improvement of 66%.

With e5, each laboratory can be able to scan the requisition where each has a barcode for increased security purposes as well as its contents prioritizing the requisition of its appropriate representatives' work queue. The staff accesses the digital requisition for viewing and inputting billing information into the laboratory's billing system. Eventually, requisitions will be kept in a digital document storage system for protected access.




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