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Software Solutions

By Jerry Obram


There are so many software solutions available today that it boggles the mind. Not only is there an APP for everything, there is also a business software solution for almost every business situation. From help desk and call center software, to custom software development, we aim to make the solution choices easier for you to understand. This process can be very daunting when all these decisions have to be made without qualified advice and assistance. To this end, we will provide software analysis for many different software solution categories. If we can help you and your company find the best solution for your particular business situation, we will have met our goal. From small businesses to global corporations, real world knowledge and insightful commentary will give software solution decision makers the tools they need to make informed choices. Both widely used software solutions and obscure niche applications will be analyzed and torn down so that everyone can understand the important functions and features of each.

Before we go into any details, let's go over a number of steps to assist you in making informed buying choices. By and large, corporate demographics are crucial in selecting the right software solutions. Still, it is not simply just the size of the corporation that is important, the make-up of your staff also needs to be evaluated. The skill set distribution of your employee base is an important metric in choosing the right software solution. Who will be working with the software? How will they make use of it? Exactly what value will this provide to the end user? A list should be generated that talks about the troubles you want to take care of by utilizing a software solution. Be as particular as you can be and provide all the nitty gritty information and facts. It's vital that you don't order a solution that contains too many, or too few features. With a really good list, you may even find that your needs cannot be satisfied by an off-the-shelf software solution. Everything is dependent on the needs you have, so create a great list before anything else.

The next area to consider is the scope of the software solution. By 'scope' I mean that you need to decide what features are "must haves", and which are "nice to haves". Any time the scope is not well defined, you run the risk of missing out on crucial features, including undesirable features, or running over budget. Always document the scope and include all the essential management staff in the decision making process.

To help you establish a practical budget, you will need to create a value proposition. This should explain how much value the software solution could bring to the table. Aim to verbalize the value of the solution initially, and then transform that into a conservative financial estimate. If you comprehend the value of the software solution, you can justify your budget, and create a decent return on the investment.

In our forthcoming posts, we will provide advice on how to make important software buying decisions. We will base our suggestions on many years of experience and pragmatic processes. We will dig into the details and leave room for comments and recommendations from our readers. Please let us know if you would like to learn more about a specific business software solution, and we will do our best to create useful posts and other valuable documentation related to the subject.




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