Sometimes it seems like anyone who obtains even a little bit of computer knowledge has some sort of unwritten obligation to help everyone he knows with their computers. Like most of these users, you've probably found yourself being asked to fix a friend's computer, and perhaps even multiple times. That sometimes means repeated trips to that home to gain access to their system. You can avoid all of that complexity by using one of the various remote PC assistance offerings on the market today.
Granted, this may not be necessary if the requests for help are limited to times when you're already at someone's house. For those repeat requests, however, it can sometimes be preferable to simply have ready access to the other person's system so that you can manage everything from the comfort of your own home. The hard part is knowing what features to look for when choosing an option for remotely accessing those computers.
Obviously, price is a major concern. There are different program at different price ranges, and most paid software programs have all the bells and whistles you could ever need as a professional troubleshooter. Still, if you're not in that industry, there's no need to pay anything. That's because there are many free software programs that can accomplish your goals. Windows even has remote capability built into its software.
It's critical that the program be easy to install. Most inexperienced users have difficulty even following basic installation instructions. That's why they call on people like you to help them. Fortunately, most options can be easily installed by even novice users. Then again, if you have any doubts about whether your friend can manage it, you can always install it before trouble strikes.
As commonplace as Windows is these days, people sometimes forget that there are many users operating from Linux or Mac systems. You should look for a software program that can enable access for computers using different operating systems.
Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.
Temporary portals with strong security measures are usually preferable though. Many casual computer users have some serious reservations about security, imagining that any outside access could pose a threat to their system. They see it as a potential security breach, and thus prefer temporary access so that they can see what is being done. Obviously, you want to help them feel that their systems are safe and secure.
Of course, if you enjoy traveling from house to house to troubleshoot computers owned by your family and friends, then these features probably mean little to you. If, on the other hand, you're looking for an easier way to help those in need, then a good remote access program is a necessity.
Granted, this may not be necessary if the requests for help are limited to times when you're already at someone's house. For those repeat requests, however, it can sometimes be preferable to simply have ready access to the other person's system so that you can manage everything from the comfort of your own home. The hard part is knowing what features to look for when choosing an option for remotely accessing those computers.
Obviously, price is a major concern. There are different program at different price ranges, and most paid software programs have all the bells and whistles you could ever need as a professional troubleshooter. Still, if you're not in that industry, there's no need to pay anything. That's because there are many free software programs that can accomplish your goals. Windows even has remote capability built into its software.
It's critical that the program be easy to install. Most inexperienced users have difficulty even following basic installation instructions. That's why they call on people like you to help them. Fortunately, most options can be easily installed by even novice users. Then again, if you have any doubts about whether your friend can manage it, you can always install it before trouble strikes.
As commonplace as Windows is these days, people sometimes forget that there are many users operating from Linux or Mac systems. You should look for a software program that can enable access for computers using different operating systems.
Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.
Temporary portals with strong security measures are usually preferable though. Many casual computer users have some serious reservations about security, imagining that any outside access could pose a threat to their system. They see it as a potential security breach, and thus prefer temporary access so that they can see what is being done. Obviously, you want to help them feel that their systems are safe and secure.
Of course, if you enjoy traveling from house to house to troubleshoot computers owned by your family and friends, then these features probably mean little to you. If, on the other hand, you're looking for an easier way to help those in need, then a good remote access program is a necessity.
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